Support
Help with document import, reading and listening, on-device voices, translation, storage, and optional connections.
Last updated: October 25, 2026
Contact support
Have a question or found something that is not working? Send a short description of the issue.
Email Anyaudiobooks SupportInclude your app version, device model, operating-system version, interface language, and selected voice or model. A short non-sensitive example can help. Remove credentials and personal information from screenshots and logs.
Do not send API keys, recovery phrases, private documents, or complete voice-reference recordings to support.
Getting started
- Import a document or paste text, review the extracted content, then save it.
- Open the document and choose a system voice to begin listening.
- Use the chapter list, bookmarks, and saved reading position to return to a passage.
- For local speech models or document translation, download the required resources first. Available models and languages depend on your device and the selected model.
Common questions
My scanned PDF has no selectable text
Scanned pages need text recognition. Check the extracted text before saving. Image quality and the document language affect recognition accuracy.
A local model is downloading slowly
Check your connection and available device storage. Model files can be large. Use the available download controls to pause or resume. You can continue using an available system voice while preparing local models.
A configured speech service or node does not connect
Confirm the server address and credentials with its operator and check that the service is reachable from your device. The developer does not operate public speech services, book-sharing nodes, or voice marketplaces. Independent providers may retain the content you send to them; review their policies before uploading. Do not send service keys to support.
My voice reference does not produce the expected result
Use a clear recording that you have permission to use. Provide an accurate transcript when the selected model requires one. Language support and reference requirements vary by model. Preview the voice before preparing a full book.
How do I manage storage?
Review storage and downloaded models in the app. Prepared audio can use substantial space. Keep a separate copy of original material you need before deleting it.
How do I troubleshoot iCloud?
Confirm that your devices use the intended Apple account and that iCloud is available. Enable optional sync in the app and review its status. Allow time for uploads and synchronization to finish.
How do I delete content sent to an external service?
Contact the service operator about retained uploads or logs. Removing a local item or disconnecting a service does not delete copies already held by that provider or recipients. Public ledger records may not be erasable.
Privacy
Read the Anyaudiobooks Privacy Policy for information about local storage, model downloads, external services, optional synchronization, and sharing.